Privacy Policy

1. Information We Collect

We collect information that you voluntarily provide to us when you express an interest in obtaining information about us or our products, specifically when you fill out our contact forms or communicate with us directly.

• Personal Identification: Name, email address, and phone number.
• Communication Records: Details of your inquiries regarding our Assam tea or Malabar coffee offerings.
• Technical Data: Standard server logs, IP addresses, and browser types strictly for maintaining site security and functionality.

2. How We Use Your Information

We process your personal information for specific business purposes, strictly guided by the consent you have provided or applicable legal obligations within India. These purposes include:

• Responding to your customer service inquiries and support requests.
• Fulfilling and managing communication regarding product availability and shop operations.
• Improving our website layout and editorial content to better serve our audience.

3. Data Security and Sharing

Assam & Bean does not sell, rent, or trade your personal information to third parties. We implement robust, industry-standard organizational and technical security measures tailored to protect your personal data from unauthorized access, alteration, or disclosure.

We may share your data only with trusted operational partners (such as secure hosting providers) who are legally bound to keep your information confidential, or if required to do so by Indian legal mandates and regulatory authorities.

4. Your Rights

Depending on applicable laws, you have the right to request access to the personal data we collect from you, change that information, or request its deletion. To request a review, update, or deletion of your personal information, please contact us using the details provided below.